Cash App still took my 1000$ for a failed payment and will not refund it. Also will not allow me to verify my account

I made a payment to my landlord on July 3rd and didn't receive a notice that the payment failed until he tried to transfer the money to his bank on July 6th. The money dissappeared from his CashApp account after being there for 3 days and sent us both failed payment notifications. The money however was still deducted from my bank account.

While its easy enough to get ahold of someone on the phone, I was told that I have went over my $1000 spending limit and that I would need to verify my identity through the in app support feature in order to not only continue using my account, but also to even get my money refunded to my bank account (same one that the payment originally came from). I was also given no warning that my money would be held until I verified before making the payment.

While I thought this was crazy, I did as I was told and put in a ticket to get my account verified. I then received an email asking me for a picture of my drivers license as well as a selfie of me holding the license. I provided both of these things only to be told that I was providing a business or otherwise non legal name and that my account could not be verified. I responded to this email letting the rep know that i did in fact provide my legal name and real drivers license and asked what I needed to do to prove I am who I say I am. To this I received the EXACT SAME GENERIC EMAIL saying that I was using a non legal name.

I now feel stuck as I have reached out to my bank and they have said there isn't much they can do as CashApp transactions are regarded basically like "cash hand to hand transactions." I was emailing 2 different reps that have both now not responded to me in over a week.

I guess I'm just wondering if anyone else has dealt with something similar and what did you do to resolve the issue? Any advice is much appreciated.

Why didn’t I receive the Cash App referral bonus money? How to Enable Benefits Cash App Direct Deposit, pending, failed [New Layout for 2021] How to Enable Benefits Cash App Direct Deposit, pending, failed [New Layout for 2021] How Do I Fix A Cash Transfer Failed App? Understand the principal reason behind a cash app transfer failed error What Are Different Ways To Add Money To Cash App Card What Are Different Ways To Add Money To Cash App Card How can I activate my cash app card? Learn the stepwise procedure to activate a cash app card Follow easy steps to get a cash app refund quickly How Do I Get My Money Back From a Cash App Successfully? Cash App Bonus Info: Simple Steps to Invite Friend & Get $5 Why can’t I add money to my cash app? Can I load my cash app card at Walmart? Where can I load my cash app card Where Can I Load My Cash App Card Can you load a cash APP card at Walmart? How to Add Money to Cash App Card? How to Add Cash On Cash App Card WHY CASH APP TRANSFER FAILED? WHY TRANSFER FAILED ISSUE ON CASH APP? WHY SQUARE CASH APP TRANSFER FAILED? WHY TRANSFER FAILED ON CASH APP? HOW TO CHECK CASH APP CARD BALANCE? WHY IS CASH APP TRANSFER FAILED - PAYMENT FAILED RECOVERY HOW TO REFUND PAYMENT ON YOUR CASH APP ACCOUNT? HOW TO SOLUTIONS CASH APP ISSUES CASH APP PROBLEMS, CASH APP HELP, CASH APP ERRORS Why is my Cash App Transfer Failed [Solution 2021]? (855) 439-4243 Why is my Cash App Transfer Failed [Solution 2021]? Cash Out Failed: How to fix it, If the cash app cash out failed & pending due to some reason? CASH APP CASH OUT FAILED: HOW TO CASH OUT ON CASH APP? How to get access old Cash App Account What is the process of accessing an old Cash App account? What to do if the Cash App closed my account? How to access a Cash App account if you forgot the password? Can I access my old Cash App account? How to Activate Cash App Card With and Without QR Code: How to Activate your new Cash Card - Cash App How to use your Cash Card after you sign up for and activate it in the Cash App HOW TO GET THE TAX REFUND, STIMULUS CHECK AND UNEMPLOYMENT DEPOSIT ON CASH APP STEPS BY STEPS TO CHECK STIMULUS ON CASH APP IMMEDIATELY WHAT DOES PENDING MEAN ON CASH APP? LEARN ALL ABOUT THE CASH APP PENDING STATUS HERE THE NEXT U.S. STIMULUS COULD ARRIVE SOON. HERE'S WHAT TO CONSIDER BEFORE YOU SPEND IT CASH APP STIMULUS CHECK Q&A: WHAT HAPPENS IF PAYMENTS GO FROM $600 TO $2,000? 855 233 1940: Why is My Cash App Deposit Pending [Direct Deposit Time] 855 233 1940: How to increase the Cash App limit? How to Delete Your Cash App Account – Things to Do before Deleting Account Activate Cash App Card by Phone: Important Questions Answers Cash App Mobile Check Deposit: Read Important Details How to Unlock Closed Cash App Account Due to Violation? How to get Cash App refund in Few Minutes Cash App Refund Process and Policy How to get a Cash App refund – Get your money back from Cash App How to Cancel Cash App Payment? Get Cash App Refund What Does Cash Out Mean On Cash App? Complete Guide How to Check Cash App Card Balance: 4 Easy Ways to Check Balance How to Check Cash App Card Balance in Simple Steps Cash App Direct Deposit Failed or Pending - Steps to Fix It How Do I Get a Refund on Cash App? Explain Policy and Time How to Activate my Cash App card without QR Code? Best ways to Enable Benefits Cash App Direct Deposit, pending, failed [New Layout for 2021] How to Set Up Direct Deposit on Cash App - Failed/Pending [Updated 2021] CAN I LOAD MY CASH APP CARD AT CVS? Activate Cash App Card How to activate a Cash App Card? Cash App Direct Deposit | Benefits, Pending, Time and How to Set-up How to Fix Cash App Transfer Failed in Simple Steps How to Cash App Refund- How to Get Your Money Back Cash App Direct Deposit - Benefits, Time And How To Set-up Cash App Unemployment Direct Deposit: Get Instant Benefits Cash App Direct Deposit Unemployment 2021 How long does Cash app direct deposit take? How to set up a direct deposit on the Cash app? A Simple Unemployment Benefits of cash app Activate Cash App Card How to activate Cash App card using the QR code ? KNOW about More How to Enable Cash App Quick Deposit? How to Fix Cash App Direct Deposit Failed ? How to Fix Cash App Direct Deposit Failed ? Cash App Review [2021]: Is it a Safe Way to Send and Receive Money? Why is my direct deposit pending on the cash app? How long does Cash App direct deposit take? The time that direct deposit hit? How can I prevent cash app failure payment issue?[SOLUTION] Cash App Transfer Failed?[SOLUTION] How can I prevent cash app failure payment issue?[SOLUTION] Cash App Failed Transfer: Steps to Resolve Transfer Failed On Cash App Guidelines to Annihilate Cash App Server down Problems Quick Questions with Answers for Cash App Transfer Failed Why my Cash App transfer failed? Why cash app refund refused? Want to know how to refund payment on your Cash App account? Steps to Resolve Transfer Failed On Cash App Cash App Failed: Steps to Resolve Transfer Failed On Cash App How can I call my Cash app card? Why do you need to learn about the refund process over the cash app? How to resolve the common issues in cash app login How to Activate a Cash App Card? Read the Quick Direction Read All about Cash App Direct Deposit Get Instant Benefits: Cash App Unemployment Direct Deposit How to Activate Cash App Card Smoothly Add Money to Cash App Card at Walgreens and Dollar General How can I call my Cash app card? Your Stolen Money Back From Cash App How do I activate my cash app card? How To Get A Refund On Cash App If Sent To The Wrong Person? Discuss How to Get a Cash Card and Activate Your Cash App Card How do I fix my cash app failed for my Payment? How do you contact Cash App customer service? How do you know if your Cash App card is activated? What Should Users Do If Any Problems Take Place While On Cash App? Reason and Solution for Cash App Payment Pending FAQ for Load Cash App Card Get your money from Cash App [Fix] Cash-out failed on Cash App How to empower direct store on Cash App? Can I Load my Cash App Card at Dollar General? [Full Guide] I Want To Know Why My Cash App Payment Failed Why won’t my cash App send money? I Want to know how to Cash App money transfer? How can I prevent cash app failure payment issue? Purposes for Why a Cash App Payment Failed How to prevent Cash app transfer failed Cash app Failed For My Protection Solution How to fix transfer failed on cash app problem? Why Does My Cash App Transfer Keep Failing How do I fix my Cash App failed for my protection?