There can be an error or a simple setting problem that is causing your printer to display it’s offline. Until you resolve this, it cannot print. Here are some solutions for Brother MFC 5890cn printer offline. The Brother printer should not be in the sleep mode or having any paper jams error. The ink levels should be correct. The connection between the printer and computer should be stable. Either through the USB cable or a wireless connection. The printer should be set as the default device on your computer. You can change the status under devices and printers.
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STEP A: Verify the Brother machine is powered on and there are no errors
If your Brother machine's screen (hereinafter called LCD) is blank, the machine may not be powered on. Check the machine to see if it wakes from sleep mode. If it does not, then make sure it is plugged into a working socket and any power switches are turned ON. NOTE: If you are unable to power on the machine, then this solution does not apply. Troubleshoot this hardware issue.
Check the LCD for any error messages. An example would be "Paper Jam" or "Ink/Toner Empty". If the LCD shows an error, troubleshoot the error to clear the issue indicated.
STEP B: Make sure the printer is connected to the computer
If using a USB cable, make sure the cable is connected to both the printer and computer. Try connecting it directly to the computer and not via a hub.
If using an ethernet cable, make sure the cable is connected to both the printer and router/hub/switch. Print the network configuration page to check the IP address.
If using a wireless connection, print the network configuration page to check the IP address.
Hope You Find This Useful,
Peter
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